Home > General Information > Domestic and International Shipping Policy
Free FedEx Ground shipping on all toner cartridges over $40*
We ship 99% of all orders same day! To make sure your order goes out the same day, place your order by 4:00EST. If it's after 4:00EST and it's imperative that the order goes out same day, no problem place it by phone (800.722-2804) before 5:00 and we'll get it out. * Contiguous 48 States Only, no PO or APO boxes.

Continental United States Shipping Policy

  • Toner & Inkjet Cartridges – Orders over $40 shipped FedEx Ground free of charge
    (contiguous US only).

  • Minimum Order - Orders below $40 are subject to $5 minimum order charge, plus shipping.

  • Pre-Printed Checks - Shipped FedEx Ground $8 / 1,000 letter and $10 / 1,000 legal
    (contiguous US only).

  • Check Paper – Check paper is shipped FedEx Ground at actual cost

  • Envelopes – Shipped FedEx Ground at actual cost

  • MICR Font Cartridges, SIMM's & DIMM's – FedEx Ground actual cost

  • MICR Placement Gauge – FedEx Ground actual cost

Air shipping is additional. 

USPS Shipping - Any shipment that requires US Postal service such as shipping to PO / APO Boxes or military shipments will be shipped USPS Priority Mail and will be charged actual USPS charges plus a $10 service charge. We will not replace or refund any lost or damaged shipments using USPS. Why ship Priority Mail? Priority Mail is the only service USPS offers that includes package tracking.

Alaska, Hawaii, Puerto Rico & US Virgin Islands

  • Alaska, Hawaii and Puerto Rico – FedEx Ground is now available for Alaska and portions of Hawaii. FedEx Ground charges to these areas are not included in our prices and you will be billed appropriately. (Currently our website does not properly calculate FedEx Ground charges and will be manually entered upon receipt of your order)

  • US Virgin Islands – FedEx Ground is not available for the US Virgin Islands, so orders are typically shipped FedEx 2 day air. 2 day air charges are not included in the price and you will be billed appropriately upon receipt of your order.

If you do not see a particular Ink Jet, Copier or Laser Toner Cartridge on our web site, contact Customer Service for price quotes.  Not all of our products are listed on our website.  Products not on our website may be subject to actual shipping charges or minimum quantities to avoid such charges.

 

International Order Policy

  • Payment – The only accepted forms of payment are American Express and Wire transfer. The American Express billing address must match the shipping address. Wire transfer orders will only be shipped once the transfer is complete. There is a $25usd wire transfer fee. Email [email protected] for wire transfer instructions.

  • Product Return Shipping – In the rare instance that a product must be returned for any reason, the customer assumes the cost of shipping both ways.

  • Toner Cartridges – Only New and New Modified toner cartridges will be sold internationally. Advantage Brand (Remanufactured) toner cartridges are only sold in the United States and Canada.  

  • Minimum Order – Minimum International Order is $100usd.

  • Shipping Standard shipping is via FedEx. Shipping charges are additional on all orders. Any reference to free shipping is only applicable to the continental United States. If you have an account with UPS, Federal Express, etc we can ship and bill your account.

  • Document Processing Fee – A document-processing fee of $10usd will be added to all international orders.

  • Customs, Duties & Taxes – Customer shall be responsible for any taxes, duties, tariffs, customs or import fees incurred.  

International shipping policy subject to change without notice.
We reserve the right to refuse any international order for any reason.

Canadian Order Policy  

  • Payment – We accept VISA, MasterCard, Discover, American Express and Wire transfer. Wire transfer orders will only be shipped once the transfer is complete. There is a $25usd wire transfer fee. Email [email protected] for wire transfer instructions.

  • Product Return Shipping In the rare instance that a product must be returned for any reason, the customer assumes the cost of shipping both ways.

  • Shipping Shipping charges are additional on all orders. Any reference to free shipping is only applicable to the continental United States. If you have an account with UPS, Federal Express, etc we can ship and bill your account.   

  • Customs, Duties & Taxes Customer shall be responsible for any taxes, duties, tariffs, customs or import fees incurred.